Privacy Policy
LAST UPDATED: MAY 2025
1. Information We Collect
We collect information you provide directly, including:
- Account information (name, email address)
- Health and wellness data you share during intake and coaching sessions
- Biometric data from connected wearable devices (with your consent)
- Usage data and interaction patterns within the Service
2. How We Use Your Information
We use your information to:
- Provide personalized health coaching and protocol recommendations
- Improve our AI models and service quality
- Communicate with you about your account and relevant updates
- Ensure the security and integrity of our platform
3. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers who assist in operating our platform (under strict data protection agreements)
- Healthcare providers you explicitly authorize
- Law enforcement when required by law
4. Data Security
We implement industry-standard security measures to protect your data, including encryption at rest and in transit. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Export your data in a portable format
- Withdraw consent for data processing at any time
- Opt out of marketing communications
6. Data Retention
We retain your data only as long as necessary to provide the Service or as required by law. Upon account deletion, we will remove your personal data within 30 days, except where retention is required for legal compliance.
7. Cookies & Tracking
We use minimal cookies necessary for the Service to function. We do not use third-party tracking cookies or sell browsing data to advertisers.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service.
9. Contact
For privacy-related questions or requests, contact us at [email protected].